Racer Parts Wholesale - Award Winning Online Catalog For Real Racers

Racer Parts Wholesale Shipping Policy:
- All Orders will incur a Flat $8.85 Shipping Charge, which includes Free insurance.
- Most orders will ship via UPS Ground. Some may ship via USPS Priority Mail, Bax Global or other ground service.
- Valid for 48 contiguous states only.
- Orders shipped outside of the 48 contiguous states will be charged accordingly and will be added at the time of shipment- call if you would like to know the exact charge prior to order completion.
- The following products will have oversize or overweight surcharges per item:
   - Red Line and Lucas Oil Products- $0.50 per quart or $2.00 per gallon, all other sizes have no additional surcharges
   - Longacre and Rebco scales- $41.00 per set
   - 5-Gallon Fuel Jugs- $5.00 per fuel jug
   - Fuel Safe Fuel Cells- $41.00 per fuel cell
- Expedited shipments will incur the following charges ($8.85 standard shipping is included in these charges):
   - UPS 3-Day Select- $18.00
   - UPS 2nd Day Air- $26.00
   - UPS Next Day Air- $41.00
   - These charges exclude oversize and overweight items, such as oil and fuel jugs. Call for further details.
- Most orders entered by 2pm EST ship the same day. If your order is time-sensitive, please call 1-800-397-7815 to ensure that the product is in stock and that we received the order.
- Any package requiring an address correction by UPS will be assessed a $6.00 fee per package to cover the additional UPS charges.
- There are no hidden or additional charges!

We also welcome customers to pick up their order at our warehouse in Indianapolis! Save all shipping costs AND receive a 5% will call discount! Simply place your order online and select "WillCall" as the shipping method. We'll add the 5% discount and have the order ready for you to pick up!

Payment
We prefer Visa or Mastercard. We also accept Discover and American Express. NEW online payment options include PayPal and Google Checkout. Please DO NOT SEND CASH. For all orders outside the United States, we require pre-payment via wire transfer in U.S. dollars. If you prefer to send a check, please contact us for the complete total of the order, including product and shipping costs. So that personal checks may clear our bank, orders are held a minimum of 10 business days prior to shipment. To eliminate any delay, you may send a money order or cashier’s check. We do not do COD orders.

Sales Tax
State tax laws require payment of 7% tax on the merchandise value of any order sent to residents of Indiana.

Returns and Exchanges
All Returns must be received at RPW within 45 days of the date of purchase. Returns/exchanges are gladly accepted, however please read our complete policy prior to returning items to RPW.
A customer must call 1-800-397-7815 or e-mail info@racerpartswholesale.com for a return authorization number prior to shipping the product back to RPW.
Please copy your invoice and include it with the complete return form, return authorization number and return it to the following address:
Racer Parts Wholesale
ATTN: Returns, RMA #XXXX
411 Dorman
Indianapolis, IN 46202
Use the return form included in the order to specify how the return is to be processed.
The customer is responsible for all shipping costs. If you are exchanging an item, be sure to include the method of payment for return shipping or the exchange will be shipped back to you and charged the same way as the original order.
Please repack all items so that they will not be damaged in shipment. RPW is not responsible for freight damaged on return shipments. Please insure items appropriately.
All returns are subject to a 15% restocking fee unless you were shipped the wrong product. All merchandise will be inspected by RPW before credit is issued.
SPECIAL AND CUSTOM ORDERS ARE NOT RETURNABLE.
If you receive an order that is damaged in shipment, please retain all boxes and packing materials. Contact us as soon as possible and we will have the shipper inspect and pick up the damaged items. We will re-ship the order once UPS has reimbursed us for the damaged goods.

Please note: All refused shipments will be charged twice the initial shipping (to cover return shipping costs) and a restocking fee. The remainder will be credited back to the customer's credit card upon receipt of the item. As an alternative to refusing a shipment, please call us and follow the return procedure above.

All fraud, without exception, will be prosecuted to the full extent of the law. Credit card charge backs will be considered fraudulent if no attempt was made to notify us that a problem existed, or to resolve or clarify a situation or matter. Please contact us at 1-800-397-7815 or info@racerpartswholesale.com as a positive means to resolve all matters. All credit card charge backs that are ultimately reversed by the customer's bank will be assessed an additional $75 fee for the time and expense involved in investigating and responding to the complaint.

Warranty Information
Most items in our catalog carry a manufacturers warranty. The guarantees of most manufacturers cover material and workmanship of their product, but do not cover failure of their product due to misuse, faulty installation or failure of a related part. No warranties of merchantability of fitness for a particular purpose, or affirmation of fact, or other warranty, expressed or implied, other than any available manufacturers warranties are extended or granted by Racer Parts Wholesale. There is no warranty on electrical parts or oil coolers.

Back Orders
Occasionally we will not have an item in stock for immediate shipment. You will be notified via e-mail within a day if an item is out of stock. If requested, we will ship you as much of your order as possible and forward the back-ordered items when they become available. If you wish to cancel a back-ordered item, please contact us promptly. Should you wish to have your order shipped ahead of back ordered items, you will be charged the standard shipping fees on all shipments.

International Customers
Racer Parts Wholesale ships internationally everyday and we welcome your orders. Many international customers find that our large inventory, fast shipment and favorable exchange rates make it advantageous to order from Racer Parts Wholesale. We ship internationally using UPS and accept payment via wire transfer. Place your order as usual and we will contact you with wire transfer instructions. All international orders require a minimum $200.00 order (plus shipping and wire transfer fee). Note - This does not apply to Canada or Puerto Rico. We look forward to doing business with you!

Need More Information?
Racer Parts Wholesale
411 Dorman
Indianapolis, IN 46202
800.397.7815
317.639.0725
Fax: 317.639.0722